Terms of Service

1. Use of Our Services

Our services are intended for lawful shipping and logistics purposes only. You agree not to use our services for any illegal, restricted, or unauthorized activities.

We reserve the right to refuse or cancel shipments that violate applicable laws, regulations, or company policies.

2. Shipping Conditions

All shipments are subject to verification, inspection, and acceptance by Top Speed. We may refuse items that are improperly packaged, unsafe, or not suitable for transport.

Delivery times provided are estimates only and may vary due to customs, weather, traffic conditions, or external logistics delays.

3. Responsibilities of the Customer

Customers are responsible for providing accurate shipment details including sender and recipient information, package contents, and delivery instructions.

Improper or incomplete information may result in delays, additional fees, or failed delivery attempts.

4. Prohibited Items

You agree not to ship prohibited or restricted items including but not limited to illegal goods, hazardous materials, or items restricted under Saudi Arabian law or international shipping regulations.

5. Liability Limitations

While we take all reasonable precautions to ensure safe delivery, Top Speed is not liable for delays caused by external factors beyond our control.

Liability for lost or damaged goods may be limited depending on the service type selected and declared shipment value.

6. Payments and Fees

All service fees must be paid in accordance with agreed pricing before or upon shipment, unless otherwise stated in a written agreement.

Additional charges may apply for storage, delays, special handling, or customs clearance.

7. Service Availability

We strive to maintain continuous service availability; however, we do not guarantee uninterrupted access to our website or logistics services at all times.

8. Changes to Terms

We may update these Terms of Service at any time. Continued use of our services after updates constitutes acceptance of the revised terms.

9. Contact Information

For questions regarding these Terms, please contact us through the official communication channels listed on our website.